Q:Are you a manufacturer or a trade company?A:We are manufacturer.
Q: Where is you factory located? How can I visit there?A: Our factory is located in Hangzhou, Zhejang Province, China, about 1 hour by train from Shanghai. All our clients, from home and abroad, are warmly welcome!
Q: Would you send me a sample to check the quality before I order?A: Yes ,we send samples.
If you become our agency or repeat customers, we supply free samples.
Q: How does your factory do regarding quality control?A:1) 100% QC inspection before shipment. 2) Skillful workers care every detail in handling the production and package processes. Quality Control Department is specially responsible for quality checking in each process.
Q:What about the MOQ?A:MOQ is 100pcs ,but small test order is also acceptable in the first time.
Q: What about the warranty?A: Warranty for test analyzer: 24 Months
Shelf life for test analyzer: 5 Years
(Shelf life for test analyzer with built-in lithium battery: 4 Years)
Shelf life for electrochemical test strip: 24 Months
Shelf life for dry chemistry test strip: 12 Months
Q:Do you support OEM and ODM.A:Yes,we support OEM and ODM. MOQ: 1000units device ,test strips 5000boxes. Any more question, please leave us messages.